BBB rating is based on 13 factors: Get the details about the factors considered. The Customer Review Rating percentages are based on the total number of positive, neutral, and negative reviews posted. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB's requests for that information from the business.
Additional Phone Numbers Business Category Computer Hardware. Pattern of Complaints BBB has received a pattern of complaints from consumers concerning the company's products and unauthorized credit card charges. Consumers state that they are led to believe that they are purchasing something at a lower price, but their credit card is charged for something more expensive. As of today's date, the business has not responded to BBB. Share your experience Submit a Review Submit a Complaint. Factors that affect the rating for Software Pros include: Business has failed to resolve underlying cause s of a pattern of complaints.
One complaint filed against business that was not resolved. Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration.
Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges.
BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements. BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business. BBB reports when mail sent to the business was returned by the Postal Service.
By claiming your Business Profile, businesses can add custom text or descriptive information about their services, insert company logos, and add photographs for consumers to view.More...