Serving the Houston area. I was actually very disappointed to read these reviews. Some review websites confirm that those reviewing a company are actual customers, and I believe that would be beneficial here as well since I think it is doubtful that many of these reviews came from actual customers.
I have written reviews on other websites, but figured I would write one here as well just to be sure that I was letting others know my experience. From not showing up at our "guaranteed" time to damaging a number of our items to lying on our insurance claim forms to avoid paying us hundreds only hundreds!
I will note that our load-in team in Austin was excellent, but I imagine all of the damage happened when they reloaded everything at their warehouse where we couldn't see it. Kevin, their customer service manager, is horrible to deal with and should not be in his position. He is little to no help and will become angry with you if you challenge him.
On our insurance claim, they have flat out lied by claiming existing damage for which they have no evidence or reports stating or that we did not claim lost items upon delivery seriously, did you want a certified letter or did my 5 phone calls looking for the legs of my table you lost and the 5 boxes not suffice?
Please, be aware of these things and consider them when moving. If the pricing is close, please use another company. This is not a reputable company nor have they been in business as long as some of these reviews insinuate. I wanted to add the following link to a Better Business Bureau article. If there is damage, which there likely will be, a third party comes in between you and Global to help determine how much will be paid out.
Global lied in the first response as noted above. So, apparently these reviews are being read! That's the best news I've heard so I can keep others from falling prey. I liked Global movers because they offer a very good service. It was the first time I was using a moving company and yes, I was scared, a lot but now that I have used Global movers; I liked them a lot. They have a very good way of doing things and they truly know what and how to do it.
I just had to tell them what I want, and they did it exactly the way I wanted. I have not had a chance to say thanks to you guys for moving us. You were so great; please pass it on to your staffs. We have moved many times before and your service was miles better than any other company! Crew and sales rep went above and beyond to help us. Efficient, hardworking and friendly.
No damages and nothing was found missing. We will certainly recommend you if anyone we know needs a moving company. I used global movers for my move. They were efficient, professional, knowledgeable, and courteous.
I spoke with their sales rep and he is a very nice person. Gave me a great deal and explained to me every single detail. When the movers arrived, they packed everything for me including boxes and did a great job. I received an email from their customer care department BEFORE the move letting me know all their contact information if something goes wrong.
I didn't need it. I had a good experience with them and shall definitely recommend to others looking for a good mover. Global movers is an awesome moving company. I went through lots of reviews and found great comments about Global movers. When I talked to their sales rep, I found out about all the necessary details I needed to know.
On the moving day, their foreman with his helpers arrived on time and they were enthusiastic, energetic and courteous. The guys were very careful with my valuables and they were amazing. I am really satisfied because I did not have to pay much at all; actually the price was rather low. Thank you so much Global movers for tolerating me. You are the BEST! I had a great experience with global movers. They were very thorough with following up on the appointment and the 5 man crew was excellent.
We were done and packed by 2pm on the moving day. Nothing was broken and they also put to together the beds for us.
They did a neat and clean job. I faced no difficulties communicating with them. They did everything I asked and even more. They are an effective moving company. I highly recommend them. I am very happy that I have found global movers.
Like others said, they are effective, efficient and polite. They came the next day after I spoke with their manager. They gave me a good quote which was reasonable and explained the details. So I hired them on the spot. The next week when they arrived, the 4 man crew kicked ass. They packed everything so quickly but also very carefully. Gave me tips on what to do and how to do it. They are super friendly.
I was also happy to see that nothing was damaged. It was a good experience because I had very bad experience in the past. Looking forward to use global movers again. They are really easy to work with. They stand by their estimate and go above and beyond to make my move go smooth as it can get. Loved everything about them. The four man crew was so polite and hard working. Thanks global movers for making my move stress free. Keep up the good work. We worked with global movers last month and had a really great experience with them.
A friend of mine recommended global movers and thank god I listened to her. They came out to my house the next day and explained how the process will go. Four guys came early in the morning and started packing all my things. They brought all the necessary equipment and which was a big help for me. They loaded everything so smoothly. They did it all nicely. On the other side, they unloaded everything and placed all the furniture in the rooms I wanted it to be.
I thought they would have trouble carrying the furniture but damn they are like superheroes. So thanks again guys for making my move a pleasant one. I was impressed with Global Movers crew!
I would for sure use them again if I need a mover! Website Directions More Info. Share it on your social network to get the word out! Helpful 0 Share Flag.More...