This privacy and security policy "this policy" outlines Absa Stockbrokers and Portfolio Management' practices and commitment to the customer in this regard. Absa Stockbrokers and Portfolio Management does not and will not sell or provide personal client information to third parties for independent use.
What is customer information? Customer information refers to personal and private information submitted to Absa Stockbrokers and Portfolio Management via the website that identifies or relates to a customer, whether the customer is an individual or a business. This information includes details such as name, age, ID numbers, registration numbers, addresses and other contact details and banking details such as account numbers.
Why does Absa Stockbrokers and Portfolio Management collect customer information? Absa Stockbrokers and Portfolio Management uses customer information to identify the customer and to offer better online service.
Customer information is also necessary to enable Absa Stockbrokers and Portfolio Management to contact the customer in the event of any query. Absa Stockbrokers and Portfolio Management further uses customer information to bring to the customer's attention details of Absa's other services and products. The more we know about you the better we can serve you. How does Absa Stockbrokers and Portfolio Management safeguard your information? Keeping your financial information secure is one of Absa Stockbrokers and Portfolio Management most important responsibilities.
This policy governs the behaviour of employees with regard to accuracy, confidentiality and security of all customer information. The only instances in which Absa Stockbrokers and Portfolio Management is permitted to disclose customer information is when it is:.
Required by law This most often relates to government tax reporting requirements or in terms of a court order or if required in terms of legislation or in accordance with common law. Absa Stockbrokers and Portfolio Management will, however, in all instances required by law, only disclose the information specifically requested. Necessary to protect Absa Stockbrokers and Portfolio Management' interest This will not be used as a reason for disclosing information about a customer or a customer's accounts including name and address to any one else, including other companies in the Absa Group for marketing purposes.
However, basic procedures that protect Absa Stockbrokers and Portfolio Management' interests sometimes lead to the disclosure of specific customer information to third parties, for example, returning a cheque due to insufficient funds in an account.
In the public interest Sometimes Absa Stockbrokers and Portfolio Management is asked to disclose customer information for matters of public interest, e. Before complying with these requests, Absa Stockbrokers and Portfolio Management takes every precaution to ensure the authorities involved have legitimate grounds to make such a request.
Credit reference agencies Information about a customer's personal debt owed to Absa Stockbrokers and Portfolio Management may be disclosed to credit reference agencies. Absa Stockbrokers and Portfolio Management reserves the right to amend this policy at any time. All amendments to this policy will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of this policy. Due to security reasons, we advise that you always use the latest browser version available when accessing Absa Online Share Trading.
These versions are quick and easy to download - simply access the links below depending on your preferred browser. The website requires Adobe Flash Player version 10 or later and Java JRE version 6 or later to allow certain features to function correctly.
This website has been designed to be scalable to suit your viewing preferences, however, we recommend using X resolution.
The text size used on our website was chosen according to industry standards. To change your screen resolution, right-click on your "desktop", select "properties" and then choose "settings". Under "screen area" you can change the screen resolution to X , which will make everything on your screen smaller. Please note that once you click "Apply" or "OK" this will change the screen resolution for your PC and all your applications. Your settings can be changed back at any time though.
The information and services provided on this website should not be treated as professional or investment advice. We are members of the South African Institute of Stockbrokers and as such subscribe to the institute's code of ethics.
These terms and conditions are exclusively governed by and construed in accordance with the laws of the Republic of South Africa and are subject to the jurisdiction of the courts of the Republic of South Africa. The investment services and information available on this website are not targeted at residents outside of the Republic of South Africa.
In particular, nothing on this website should be interpreted as targeting persons or entities in the United States of America, Canada, the United Kingdom, Australia and Hong Kong. Absa Stockbrokers and Portfolio Management shall be entitled to terminate this agreement on 30 thirty days' written notice to the client. Absa Stockbrokers and Portfolio Management may give the termination notice to the client by publication on the website, or by email or any other communication tool.
Absa Stockbrokers and Portfolio Management may temporarily suspend the use of this website to repair, maintain, upgrade, replace or improve any information or services contained within the website. Where circumstances permit, Absa Stockbrokers and Portfolio Management shall use its best endeavours to provide prior notice of any such suspension to the client. Absa Stockbrokers and Portfolio Management shall restore the use of this website as soon as reasonably practicable after any such temporary suspension.
The website displays all open orders as well as the last 20 completed, expired or cancelled orders. Existing clients of Absa Stockbrokers and Portfolio Management who have portfolio or normal telephonic trading accounts may want to convert their accounts to online accounts. The online registration process must be followed and all relevant documentation, including a letter instructing us to transfer all the shares and cash balances from the existing account. Please state the account number.
The new online account will be activated within 48 hours during a business week of the original instruction letter being received. Clients who want to split their existing portfolio should complete the registration process; including signing the mandate and enclosing all the relevant documentation, including a letter to Absa Stockbrokers and Portfolio Management instructing us as to which shares should be transferred. It is important that non-resident accountholders declare this fact when they complete the mandate.
Failure to do so could be deemed to be a contravention of foreign exchange regulations. For any order to be executed, there needs to be a corresponding counterparty, thus for "buy" orders, a corresponding offer is required and for "sell" orders, a corresponding bid needs to be available. All orders are matched on price only, therefore if insufficient shares are available to match an order completely, then the order may be only partially executed. Orders placed "At Market" will be executed immediately, in part or in full, at the best price, assuming there is a counterparty available.
If there is no bid or offer available, orders will be placed at the ruling price. It is therefore strongly recommended that for illiquid stocks and in particular warrants, orders are placed "At Limit".
An "At Limit" order determines the maximum price buy or minimum price sell at which the share is to be traded. If, however, the order can be executed at a better price at that point in time, the client will benefit.
An "At Limit" order will be queued in time and price priority and will only be executed once all orders ahead of it in the queue have been executed. Once an order has been submitted, the order will appear under the "Today's Order Book" schedule until such time as the order is executed, cancelled or it expires.
Email confirmation will be sent to the client when:. The client must not disclose this password, thereby giving access to any unauthorised person. The client must take all reasonable precautions to prevent unauthorised use of the services provided via the website including unauthorised access to the Absa Stockbrokers and Portfolio Management Online Share Trading service. If the client suspects that any person has obtained unauthorised access to their account, the client must immediately notify Absa Stockbrokers and Portfolio Management on during office hours and immediately change the password.
If a client elects to ordinarily change their password, this may be done via the website. If any unauthorised person obtains the password in any manner whatsoever, such a person will be regarded as the client's duly authorised agent with full authority to access the website and use the services provided on the client's behalf, unless the client is able to prove that the person has obtained the password due to Absa Stockbrokers and Portfolio Management' negligence or due to internal fraud in Absa Stockbrokers and Portfolio Management.
Absa Stockbrokers and Portfolio Management will upon the client's request forward to the client monthly statements and contract notes via email. The email forwarded to the client will be encrypted.
It is the client's responsibility to ensure that the email address provided is correct and functional. Absa Stockbrokers and Portfolio Management will not be responsible if the client fails to receive their statement by virtue of the client providing an incorrect email address or one which is inoperative.
Older browser are often unsafe: Older web browsers have been known to have security flaws, and may expose your information and that of any body else using your computer.
Newer browsers are updated more often, thus these security flaws get fixed a lot quicker. You might be missing out: The internet is always evolving, and the capabilities of web browsers along with it. Your browser may not display all features of this and other websites.
All four of the most popular browsers listed below are free to download and install. All it will cost you to be more secure and see all the modern advancements on the internet is a few moments of your time.
This product is suitable if you: You have a good understanding of the share market and want to invest and trade. Anyone wanting to invest offshore and wants to keep their cash and investment in either GBP, USD, or EURO want to diversify your existing share portfolio by investing off-shore want to hedge your exposure to local currency are prepared to take on currency risk understand international markets and shares looking for a medium to high to higher risk investing and trading strategy.
Online Share Trading provides efficiency order execution at very competitive trading and custodial fees. Our in-house settlements office follows strong internal controls to ensure a secure custodial service. For the execution of your trades, safe custody of your holdings and your un-invested cash, along with your monthly statements either emailed or printed , there's simply no reason why you should settle for second best.
Our portal is developed to provide knowledge and advice on the world of investing, as well as tips and advice on how to improve your long-term investment goals in order to prosper.
We have created this portal as a smarter and better investor platform to navigate you through your journey. Our customer relationship team is available if needed from Our well-developed infrastructure caters to the needs of retail and high-net-worth clients and our service is friendly and personal.
All clients may view their portfolios online in a secure environment with up-to-date prices and research. These shares carry all the information that you require to make an informed decision on what to invest in. For those looking for someone to manage their investment, our portfolio management team can offer you a Shari'ah-compliant investment portfolio.
Any information, illustrative prices, disclosure materials or analyses provided to you have been prepared on assumptions and parameters that reflect good faith determinations by Absa Stockbrokers and Portfolio Management and do not constitute advice by Absa Stockbrokers and it should not be relied upon as such.
The past performance of any securities or other products is not an indication of future performance. No representation or warranty is made that any indicative performance or return indicated will be achieved in the future. Member of the Barclays Africa Group Limited. The value of your investments can fall as well as rise and you may get back less than you initially invested. Investing is not for everyone, if you are unsure please seek independent financial advice. Past performance of any securities or other products is not an indication of future performance.
Our commitment to you, our customer Absa Stockbrokers and Portfolio Management does not and will not sell or provide personal client information to third parties for independent use.More...